Privacy Policy

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Rush Hour Consultancy fully respects your rights to privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, and tell you about your privacy rights and how the law protects you. 

Who We Are and Important Information

Rush Hour Consultancy is the data controller and responsible for your personal data (collectively referred to as "Rush Hour Consultancy", "we", "us" or "our" in this privacy policy).

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details below.

Email: info@rushhourconsultancy.com
Web: www.rushhourconsultancy.com

​Changes and Updates

​We keep our privacy policy under regular review. This version was last updated on 6/01/2024.

It is important that the personal data we hold about you is accurate and current. 

Please keep us informed if your personal data changes during your relationship with us.

What We Collect

We collect personally identifiable information (PII) that you provide to us, which is information that identifies you as an individual. We only do this when you have provided us with the information and you have given your consent that we can use it in your interest for the purposes set out in this privacy policy. This PII may include your name, email address, phone number. We also may collect information from third parties or publicly available sources. We will receive personal data about you from various external third parties as set out below:

Wix – Website Hosting – https://www.wix.com/about/privacy
Google – Email and Hosting Services /Analytics – https://policies.google.com/privacy

How We Use It

Any personal data you volunteer will be used for the purpose for which you supply it and will be treated with the highest standards of security and confidentiality, strictly in accordance with General Data Protection Regulations. 

Rush Hour Consultancy collects and uses your personal information (PI) to provide the services and support that we offer and that you have requested. Your information will only be used for the purposes of support or services to you. We are not affiliated with any other companies, bodies or entities of any kind and we will never share or disclose your personal data or information with any third parties.

By providing your PI, and where you have agreed to receiving communications from us, we may use the information:

1. To avail of our services
2. To respond to your requests
3. To improve our level of service
4. To seek your views on our services
5. For legal, contractual and other lawful compliance services.

6. To make you aware of special offers that we have or additional services that we may provide or add from time to time.

The legal basis for processing your personal information is that you have explicitly given your consent to us. This consent can be given at the time of initially seeking our services or having read the company’s privacy policy providing explicit consent to our continuing use of the personal data you have supplied us.

Retention Period

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

​To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.​ By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for 6 years after they cease being customers. In some circumstances you can ask us to delete your data: see your rights below for further information.

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How we protect your PII

Rush Hour Consultancywill take all appropriate legal, organisational, and technical measures to protect your personal information. When Rush Hour Consultancy uses a third-party service provider, that provider will be carefully selected and will be contractually required to use appropriate measures to protect the confidentiality and security of personal information. We use a variety of security technologies and procedures to help protect your PI from unauthorised access, use or disclosure. Unfortunately, the transmission of information via the Internet or a mobile phone network connection is not completely secure. Although we will do our best to protect your PI, we cannot guarantee the security of the PI you transmit to our website. Any transmission is at your own risk. While we cannot guarantee that loss, misuse or alteration to data will not occur during transmission, once we have received your information, we will employ appropriate technical security measures to protect your data.

Sharing PII with Third Parties

We only share information with third parties who help us in the delivery of our services to you. These third parties may not use that information for any purpose other than assisting us in providing these services.
Any contact information that you provide through our system will not be sold/ rented/leased to any third party for selling or marketing to you. We will only provide third party companies with the personal information they need to deliver the appropriate service. We require all companies providing such support services to meet the same standards of data protection as our own. They are prohibited from using the information for their own purposes. We do not allow service providers to use your PI for their own activities.

Your Rights

1. Right of access – you have the right to request a copy of the information that we hold about you in accordance with Section 86 of the Data Protection Act 2018;
2. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete in accordance with Section 87 and Section 89 of the Data Protection Act 2018;
3. Right to erasure – in certain circumstances, you can ask for the data we hold about you to be erased from our records in accordance with Section 87 and Section 89 of the Data Protection Act 2018 subject to the conditions set out above relating to paper or hard copy
4. Right to restriction of processing – where certain conditions apply to have a right to restrict the processing in accordance with Section 87 and Section 89 of the Data Protection Act 2018.

5. Right of portability – subject to certain restrictions, you have the right to have the data we hold about you transferred to another organisation where we hold it in electronic form. This right of data portability applies to: (i) personal data that we process automatically (i.e. without any human intervention); (ii) personal data provided by you; and (iii) personal data that we process based on your consent or in order to fulfil a contract.
6. Right to object – you have the right to object & opt-out of certain types of communication. Please note that we do not engage in direct marketing of any kind to those who have either not subscribed to our database or made a request for information/offers. We do not disclose or share your personal data with any third party. Any correspondence or literature that we send you will be requested directly by you.
 

All of the above requests can be directed to Rush Hour Consultancy using the contact details outlined at the start. 
 

Website Usage Information

We also automatically collect information about your computer browser type and operating system, websites you visited before and after visiting our websites, standard server log information, Internet Protocol (IP) addresses. We aggregate this information to understand how our visitors use our website and mobile applications so that we can improve them and the services we offer. These analytics do not typically identify individual users.

This information includes:
1. the total number of visits to our website.
2. the number of visitors to each page of our website.
3. the domain names of our visitors’ internet service providers.

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Cookies

Our website may use technology called “cookies.” A cookie is a small text file that is placed on your hard disk by a server. Cookies allow our websites and mobile applications to respond to you as an individual. The website or mobile application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive a warning before a cookie is stored if you prefer. Please refer to your Internet browser’s instructions or help screen to learn more about these functions and to specify your cookie preferences. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.

Links to Other Websites

Our website may from time to time provide links to or embed third party websites. This Privacy Statement does not apply to those websites. If you choose to enter such a linked site, you agree that we are not responsible for the availability of such websites and do not review or endorse and shall not be liable, directly or indirectly, for:

1. how these websites treat your PII
2. the content of such websites
3. the use that others make of these websites.
 

Please ensure you check the legal and privacy statements posted on each website or mobile application you access before entering any PII.

Complaints

You have the right to make a complaint at any time to the Data Protection Commission (DPO), the Irish regulator for data protection issues (www.dataprotection.ie). We would appreciate the opportunity to deal with your concerns before you approach the DPO, so please contact us in the first instance.